Shipping Policy - My Western
Thank you for shopping with My Western! We are committed to providing you with a smooth and reliable shopping experience. Below is our shipping policy to keep you informed about how your orders will be processed and delivered.
1. Order Processing Time:
- All orders are typically processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed the next business day.
- You will receive a confirmation email with tracking details once your order has been dispatched.
2. Shipping Time:
- Standard shipping usually takes 4-7 business days within India, depending on your location.
- For remote areas or locations with limited courier services, delivery might take a bit longer.
- Please note, international shipping times may vary depending on the destination.
3. Shipping Charges:
- We offer free shipping on all orders above ₹399 within India.
- For orders below the free shipping threshold, a standard shipping fee will apply, which will be displayed at checkout.
- International shipping fees will be calculated based on the destination and weight of the order.
4. Delivery Locations:
- We currently offer shipping across India and select international locations. For international orders, please check if we deliver to your country at checkout.
5. Tracking Your Order:
- Once your order is shipped, you will receive an email with a tracking number and a link to track your package.
- Please allow up to 24 hours for the tracking information to be updated in the courier system.
6. Shipping Delays:
- While we strive to deliver your order within the expected timeframe, there may be occasional delays due to unforeseen circumstances like bad weather, holidays, or other issues out of our control.
- In case of a delay, we will notify you via email and do our best to resolve the issue.
7. Damaged or Lost Shipments:
- If your order arrives damaged or if you believe it has been lost, please contact our customer support team at mywestern2024@gmail.com within 7 days of receiving your order.
- We will assist you in resolving the issue as quickly as possible.
8. Address Accuracy:
- Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or delivery failures due to incorrect or incomplete addresses provided by the customer.
If you have any further questions regarding shipping, feel free to reach out to our customer support team at mywestern2024@gmail.com or visit our Contact Us page.
Thank you for choosing My Western—we look forward to delivering your order!
At MyWestern, we aim to deliver your order quickly and securely.
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Processing Time: Orders are dispatched within 1–2 business days after payment confirmation.
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Delivery Time: Standard delivery within 4–7 business days across India.
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Courier Partners: We ship with trusted partners like Amazon, Delhivery, Bluedart, and XpressBees to ensure safe delivery.
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Shipping Charges: Free shipping on orders above ₹399. For orders below this, a flat charge of ₹79 applies.
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International Shipping: Available for select countries. Charges and timelines are calculated at checkout.
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Delays/Updates: If there are delays beyond expected delivery timelines, customers will be informed by email/SMS.
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Tracking: You will receive a tracking link as soon as your order is shipped.